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Deleting your primaTime account

Deleting your primaTime account

Deleting your primaTime account

Last updated: September 2026

primaTime is provided by primatime.com s.r.o. This page explains how to delete your primaTime account and what happens to your data.

How to delete your account

  1. Open the primaTime mobile app and sign in.

  2. Go to Profile.

  3. Tap Delete account.

  4. Enter your email address to confirm. Your account deletion is then processed.

Don’t have the app installed? Email us at support@primatime.com from the email address associated with your account, and we will delete your account for you.

Note for organization owners: If you are the owner of an organization, you must first transfer ownership to another member (or delete the organization) before your account can be deleted. This protects your team’s data from being removed unintentionally.

What data is deleted

When your account is deleted, we permanently remove your personal data, including:

  • your name, email address, and phone number,

  • your profile details and avatar,

  • your sign-in credentials, and

  • your membership and access to all organizations.

What data is kept

Business records that we are legally required to retain — such as time records and invoices used for accounting and tax purposes — are kept in anonymized form. These records are no longer linked to your identity and are retained only for as long as required by applicable law.

Questions

If you have any questions about deleting your account or your data, contact us at support@primatime.com.